Security teams explain how Trikke patrol vehicles help them cover massive retail centers faster and more efficiently
Simon Property Group operates some of the largest shopping destinations in the world, with a worldwide footprint of roughly 400 retail centers across 24 countries. Patrolling properties of that scale presents a constant challenge for security teams responsible for keeping shoppers, tenants, and parking areas safe.
Why large retail properties need better patrol mobility
Large shopping centers present a unique challenge for security teams.
Properties can span dozens of acres, contain multiple buildings, and attract thousands of visitors every day. Maintaining visibility, responding quickly to incidents, and patrolling massive parking areas often requires security patrol solutions that work better than traditional golf carts, vehicles, or foot patrol alone.
Across these large properties, security teams increasingly rely on modern mall security patrol vehicles to improve mobility, visibility, and response times.
Just two years go, Simon was using over 70 Trikke Positrons at roughly 50 properties. Today, more than 100 Positron patrol vehicles are deployed across roughly 70 Simon properties, helping security teams patrol large retail environments more efficiently without increasing staffing levels.
Here’s what three Simon property leaders say about the impact of Trikke patrol vehicles.
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Covering a 54-acre retail center more efficiently
At Round Rock Premium Outlets in Texas, security teams patrol a large open-air retail center spanning 54 acres and more than 431,000 square feet of retail space across nine buildings and several outlying businesses.
According to Jim Fulmer, operations director, upgrading patrol mobility significantly improved patrol operations.
“The Trikkes offer greater mobility in crowds and are easier for our security team to maneuver. Since putting them into service as the main means of patrolling in April 2024, we have cut fuel costs by at least 20%, respond to calls quicker, and cover 2–3 times more ground per shift.”
Fulmer says the increased mobility allows security officers to scan the property more frequently while maintaining a stronger visible presence for tenants and shoppers.
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Faster response across parking lots and public areas
At Tulsa Premium Outlets in Oklahoma, patrol operations are handled by Andy Frain Services, the professional security firm contracted to protect the Simon property.
Director of Public Safety Reggie Kimmons says the goal was simple: improve response times and coverage across large parking areas.
Before deploying Trikke patrol vehicles, the team was looking for a way to reach tenant stores faster and locate individuals in the parking field more efficiently.
According to Kimmons:
“The Trikke allows security to arrive at scenes quickly and patrol both the parking lots and the common areas.”
It also replaced other patrol vehicles, reducing gasoline costs by roughly $200 per month per unit and helping officers locate lost adults, children, and vehicles faster.
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Replacing older patrol platforms while improving visibility
At Stanford Shopping Center in Palo Alto, CA, Trikke Positrons replaced older Segway patrol units.
Steve Davis, Operations Director, says the change improved both patrol coverage and operational efficiency.
“We’re able to cover more ground, patrol more often, and maintain a stronger visible presence throughout the center. Our officers say it’s easier to learn, more stable, and more enjoyable to operate.”
Just as important, Davis notes the security team can now do more without adding staff.
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A modern approach to patrolling large retail properties
For security teams responsible for protecting major retail destinations, the challenge is always the same: cover large properties, respond quickly, and maintain a visible presence with limited personnel.
That’s why many operators are exploring new approaches to mall security patrol vehicles and mobility tools designed specifically for large retail environments.
Simon’s’ growing deployment of Trikke patrol vehicles shows how modern mobility solutions can help security teams patrol large properties more efficiently, maintain visibility across crowded areas, and respond faster across expansive parking fields.
For malls, retail centers, and security teams responsible for protecting large commercial environments, that combination can make a measurable difference.
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Schedule a demo and see how the Trikke Positron performs in your security environment.
How the Trikke Positron helps police, security, and EMS teams move faster, stay visible, and cover more ground in crowded environments
Police, security, and EMS teams are using Trikke Positron patrol vehicles to expand coverage, move efficiently through crowds, and maintain strong public visibility in airports, campuses, downtown districts, and event venues where traditional patrol vehicles struggle.
Public safety teams today face a familiar challenge: how to maintain strong visibility and rapid response across large, crowded environments where patrol cars are too large and foot patrol is too slow.
The Trikke Positron helps bridge that gap.
Designed specifically for police, security, and EMS teams, the Positron is a three-wheel electric patrol vehicle that allows responders to move quickly through pedestrian zones, campuses, airports, and event venues while remaining highly visible and accessible to the public.
Unlike traditional security patrol vehicles, the Positron is designed for environments where maneuverability and constant visibility matter more than size or enclosed cabins. It allows officers and security teams to patrol spaces where cars and golf carts often struggle to operate.
Standing operation gives officers a natural vantage point over crowds, improving awareness while reinforcing an authoritative yet approachable presence. At the same time, electric power provides quiet operation and eliminates emissions, making it well suited for indoor and outdoor patrol environments alike.
• Reduced fatigue compared with long foot patrol shifts
• Better maneuverability in crowds and tight environments
For EMS teams, the Positron also functions as a rapid medical response platform, allowing paramedics to reach patients quickly in crowded venues and stabilize them before larger transport units arrive.
Many departments now view electric patrol platforms like the Positron as a force multiplier, helping individual officers or security personnel cover significantly more ground during a shift.
In today’s evolving public safety landscape, patrol mobility isn’t just about vehicles — it’s about visibility, responsiveness, and connection with the community.
The Trikke Positron gives modern public safety teams a new way to deliver all three.
Schedule a demo and see how the Trikke Positron performs in your patrol environment.
A look back at notable deployments and partnerships across law enforcement, security, and major events
March has produced several memorable moments in the evolution of Trikke patrol mobility. Over the years, agencies, security teams, and major event operators have tested new ways to move personnel efficiently through busy public environments.
These four stories from the Trikke Mobility Chronicle archive highlight how organizations are using Trikke patrol vehicles to expand patrol coverage, move efficiently through crowded environments, and maintain a visible security presence.
Indianapolis-area sheriffs praise Trikkes in local news story
Deputies in Indiana’s most populous county described their Trikke patrol vehicles as “agile electric horses without the cleanup.” The comparison captures the advantage of mounted patrol—visibility and mobility—while using a modern electric platform that can move easily through parks, downtown areas, and crowded public spaces.
INDYCAR partnership: next-level mobility inside major events
When Trikke partnered with INDYCAR, the goal was simple: help event personnel move quickly through dense crowds and restricted areas where traditional vehicles struggle. The platform gave staff a way to navigate large venues efficiently while maintaining a visible presence throughout the event environment.
Trikke’s global debut at the International Police Summit
The Trikke Positron platform made its global debut at the International Police Summit, introducing the patrol mobility concept to law enforcement leaders from around the world. The event highlighted growing interest in tools that help officers cover more ground while remaining visible and accessible in busy public environments.
These snapshots highlight how different organizations—from sheriff’s departments to major event operations—are adapting patrol mobility to meet the demands of modern public spaces.
As agencies continue looking for ways to expand patrol coverage and maintain a visible presence, new deployments and case studies continue to emerge across law enforcement, security, and event operations.
From private firms to downtown patrol units, organizations deploy Trikke Defenders to expand coverage and visibility.
Across corporate campuses, downtown districts, convention centers, and private properties, security teams face the same challenge: covering large areas quickly while maintaining a visible presence.
That’s why the Trikke Defender is quickly becoming the go-to mobility platform for modern security patrol.
A growing range of professional security organizations now rely on the Defender to support mobile patrol security operations across large environments. These include:
Private security contractors
Corporate security teams
Urban improvement district patrols
Property management security programs
Venue and event security operators
Each of these organizations faces similar operational pressures: limited staffing, large patrol areas, and the need to maintain a visible presence that reassures clients, tenants, and the public.
Why security teams choose the Trikke Defender
Security operations need practical tools that allow teams to cover more ground while remaining visible and responsive. The Trikke Defender supports those needs in several ways:
Expanded patrol coverage Security personnel can move quickly across large properties and dense environments, allowing one guard to monitor significantly more territory than on foot.
Visibility and deterrence The elevated riding position makes guards highly visible, reinforcing security presence and helping deter incidents before they escalate.
Faster response times When an issue occurs, mobile patrol units can reach the scene quickly, improving response across campuses, venues, and commercial properties.
Reduced fatigue during long shifts Instead of walking miles during a shift, guards ride comfortably while remaining alert and engaged with their surroundings.
Professional presence With security branding and uniformed riders, the Defender presents a professional patrol platform suited for modern security operations.
Real-world security deployments
Professional security organizations across multiple sectors have already integrated the Trikke Defender into their patrol programs.
Large contract security providers such as Allied Universal Security Services and Grupo Securitas México use mobile patrol units across corporate facilities, commercial properties, and large retail environments where visibility and response time are critical.
Downtown improvement districts such as Atlanta’s Downtown Improvement District and Midtown Alliance Blue Patrol rely on mobile patrol teams to maintain a visible presence across busy urban areas filled with businesses, residents, and visitors.
“The Trikke Defender has expanded our range of operation in addition to allowing us to mobilize more of our workforce to accomplish our mission.” — Albert Jackson, Atlanta Downtown Ambassador Force
Major venues and event destinations—including Houston First Corporation—use the Defender to help security teams monitor convention centers, entertainment districts, and surrounding public spaces.
Corporate and property security teams, including organizations such as Viasat Inc and Stream Realty Partners, also rely on mobile patrol solutions to maintain coverage across expansive campuses and commercial properties.
“As our physical footprint increased, the need to patrol more areas increased. The need for an efficient patrol vehicle became a major security requirement, and the Trikke Defender was a perfect fit.” — Hector R. Torres, Vice President & Director of Corporate Security, Banco Popular
Organizations using the Trikke Defender
Professional security organizations using the Trikke Defender include:
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